Privacy and Data Policy

1. Our Commitment to Your Privacy

At Anka Events, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and store your data when you purchase tickets, attend our events, or interact with us online. By using our website or purchasing a ticket, you agree to the practices outlined below.

2. Data Collection: What We Collect and Why

We only collect information that is necessary to provide you with a great event experience. This includes:

• Contact Details: Your name, email address, and phone number.
• Transaction Info: Ticket purchase history and attendance details.
• Billing Information: Processed securely by our payment providers (we do not store your credit card details).
• Voluntary Info: Anything you provide via forms, RSVPs, or email inquiries.

How we collect it: We collect this information directly from you when you buy a ticket, register for an event, contact us via social media, or scan our QR codes at a venue.

3. How We Use Your Information

We use your data to keep things running smoothly. Specifically for:

• Processing payments and delivering your tickets/receipts.
• Sending important event updates (like schedule or venue changes).
• Providing customer support and meeting our legal/accounting obligations.
• Marketing: We may notify you of future events via email. You can opt-out of these at any time using the "Unsubscribe" link in our emails.

4. Payments and Third Parties

• Secure Payments: All payments are handled by secure third-party providers (like Stripe). We never see or store your full card details.
• No Selling Data: We do not sell your personal information.
• Necessary Sharing: We only share data with trusted partners who help us run our events (e.g., ticketing platforms or check-in tools) or if required by law.

5. Cookie Use and Analytics

To provide a seamless booking experience, our website uses Cookies.

• What are cookies? Small files placed on your device that help our website remember your preferences (like what's in your cart).
• Analytics: We use tools like Google Analytics to see how people use our site. This helps us improve our layout and marketing. These tools track general behavior but do not personally identify you.
• Your Choice: You can disable cookies in your browser settings, though some parts of our ticketing process may not function correctly if you do.

6. Security, Access and Correction

• Storage: Your data is stored securely and is only accessible by authorized Anka Events personnel.
• Your Rights: You have the right to access or correct your personal information at any time. Simply reach out to us at the email below, and we will respond promptly.

7. Contact Us

If you have any questions about how we handle your data, please get in touch:

Business Name: Anka Events

Location: New South Wales, Australia

Email: enquiries@ankaevents.com