Privacy Policy

Last updated: January 2026

Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you purchase tickets, attend our events, or interact with us.

By using our website or purchasing tickets to our events, you agree to this Privacy Policy.

What Information We Collect

We may collect the following personal information:

• Name

• Email address

• Phone number

• Billing information (processed securely by our payment provider)

• Ticket purchase and attendance details

• Any information you voluntarily provide to us (e.g. via forms or email)

We do not store your credit card details.

How We Collect Information

We collect personal information when you:

• Purchase tickets to an event

• Register or RSVP for an event

• Contact us via our website, email, or social media

• Interact with our advertising or QR codes

How We Use Your Information

We use your personal information to:

• Process ticket purchases and payments

• Deliver tickets, receipts, and event updates

• Communicate important event information (such as schedule changes)

• Provide customer support

• Meet legal and accounting obligations

• Improve our events, website, and marketing

We may also use your email address to notify you of future events unless you opt out.

Payments

All payments are processed through secure third-party payment providers (such as Stripe). We do not collect or store your full payment card details.

These providers handle your payment information in accordance with their own privacy policies.

Disclosure of Information

We may share your personal information only when necessary:

• With payment processors and ticketing platforms

• With service providers who help us run events (e.g. email or check-in tools)

• If required by law or regulatory authorities

We do not sell your personal information to third parties.

Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

Personal information is stored securely and only accessible to authorised personnel.

Access & Correction

You may request access to, or correction of, your personal information by contacting us. We will respond within a reasonable timeframe.

Marketing Communications

You may unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us directly. Transactional emails (such as ticket confirmations) will still be sent.

Cookies & Analytics

Our website may use cookies or analytics tools to understand website traffic and improve user experience. These tools do not personally identify you.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Business name: Anka Events
Email: enquiries@ankaevents.com
Location: New South Wales, Australia